Customer Service

Zapating.com.com wants to offer you the best shoe-shopping experience on the web. Have a question? We have the answer.

How do I return/exchange my order?

Zapating.com always offers easy returns. Just return your unworn item up to 30 days from your date of purchase for a full refund. Just email to evoluciones@zapating.com and your order and product number.

Where is my order?

Most orders will arrive in 24-48 hours SEUR Ground Shipping.
Get more information about creating a Zapating.com account and tracking shipment.

Can you answer my questions about product availability?

We update our site daily. When the size and color you need is available to order, you'll see it in our color and size drop downs on each product detail page.

Can you remove me from your email list?

You may opt out or change your email preferences at any time. Just enter to Registration Page.

How much is shipping?

Zapating.com always offers free SEUR ground shipping on all purchases within Spain.

Where do you ship to?

We slip to:

Portugal
France
Italy
Germany
England
Belgium
Netherlands
Ireland
Austria